Our Service
Model

Every day, clients trust PMA to provide the right solutions for their workers’ compensation and risk management challenges. They rely on us to deliver exceptional value to their businesses. PMA Companies is known in the industry for our expertise and unmatched service model.

How do we do it?

The Right Solution for the Right Client
We partner with each client to assess their challenges and opportunities and design a solution that best meets their unique needs — providing our clients with a single source for many of their property and casualty risk management needs.

Unwavering Customer Focus
We offer a unique, high-touch client service experience through our network of local, full-service offices and dedicated service professionals.

People and Relationships
Every day, in every interaction, the employees of PMA Companies demonstrate our values of passion, accountability, execution, professionalism and teamwork. Our compelling culture attracts and retains highly qualified and dedicated individuals — passionate people who consistently deliver exceptional service to our clients.

Ease of Doing Business
We understand our clients have a lot on their minds. With nearly a century of experience in workers’ compensation, we are recognized leaders and trusted experts.