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Contact

Report a Claim

Claims can be reported in a number of ways, whichever is most convenient for your organization. Reporting online via PMA Cinch or our Report a Claim tool carry the advantages of an immediate claim number, ability to attach reference documents, and instant entry into our system for quick claims servicing.

PMA Cinch

Registered Cinch users: Simply log in and report claims straight from the RMIS tool.

Online

Report claims electronically using the Report a Claim feature on our website.


Email

Report claims via email using firstreport@pmagroup.com


Fax

You can also fax claims to 888-329-2721.


Phone

A representative at our Customer Service Center can take your claim report over the phone at 888-476-2669.

Claims Questions & Medical Providers

Phone

1-888-4PMANOW

Email

customer_service@pmagroup.com

Insurance Regions

Connecticut, Massachusetts, New York & New England

John Foster, 800-329-6185 (x 6367)

Delaware, Maryland, New Jersey, Northern Virginia, Pennsylvania, Washington, D.C.

Joseph Gallagher, 800-537-2966 (x 3006)

Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Ohio & Wisconsin

Linda Rice, 888-669-3850 (x 5810)

Alabama, Georgia, Kentucky, North Carolina, South Carolina, Tennessee & Virginia

Mario Spina, 888-888-8136 (x 1770)

Florida

Joe Conese, 888-762-2363 (x 4404)

Arkansas, Louisiana, New Mexico, Oklahoma & Texas

Dean Butler, 844-808-9701 (x 4630)

TPA & Risk Services

PMA Management Corp. - All Regions

Michael MacAulay, 800-537-2966 (x 3157)

PMA Management Corp. of New England - Greater New England Area

Bill Cofrances, 203-379-3439

Dominic Perno, 203-379-3438

Office Locations
Visit our locations page.
Careers
Visit our careers page.
Agency Management

PMA Insurance Group - All Regions

Ken Stanley, 1-800-222-2749 (x 5442)

Medical Bills & Billing Inquiries

PMA Companies - All Regions

1-888-4PMANOW

customer_service@pmagroup.com

Medical Bill Submissions & Claims Correspondence

PMA Customer Service Center
P.O. Box 5231
Janesville, WI 53547-5231
Fax: 1-800-432-9762

PMA Cinch

Cinch users:

Log into PMA Cinch

Need help registering or logging into PMA Cinch?

1-888-4PMANOW

PMA_Helpdesk@pmagroup.com

Risk Control Services

Online

Visit our Risk Control Services page. 

Phone

1-800-222-2749 and ask to speak with a member of our Risk Control Services department.

Email

riskcontrol@pmagroup.com

 

PMA Headquarters

380 Sentry Parkway
P.O. Box 3031
Blue Bell, PA 19422
1-800-222-2749

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