Drop Down Menu

PMA Insights

Thought leadership, case studies, white papers, blog posts and more from PMA Companies, focused on trends, challenges, and opportunities in risk management, workers compensation insurance and other property and casualty insurance services, and third-party administration services.

jPList Actions
Someone creating workers compensation data analytics reports on a laptop

David Chandler, Senior Vice President & Chief Information Officer   |  

March 6, 2017

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA | Risk Control

Here we take a macro perspective on workers' compensation data analytics from PMA’s CIO, David Chandler, who has over 30 years’ information technology expertise. He has a Master of Science in Business Intelligence from St. Joseph’s University and is scheduled to complete a Master of Science in Predictive Analytics from Northwestern University in 2017. Mr. Chandler examines the overall impact of data analytics in workers’ compensation, the emergence of predictive modeling and the future workers’ compensation data analytics.

A team reviewing their workers compensation stewardship report

Lisa Romeu, Vice President, Claims Client Service   |  

February 2, 2017

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA | Risk Control

Data analytics plays an important role in identifying longer-term trends and developing strategies to improve workers’ compensation program performance. These trends and recommendations are often presented to employers by insurance companies and Third-Party Administrators (TPAs) in annual stewardship reports. These reports tell the story of an employer’s workers’ compensation performance during the prior year(s).

Workers comp data analytics being used to help optimize claims and managed care outcomes

Patricia Brookey, Senior Vice President, Managed Care Services   |  

December 6, 2016

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA | Risk Control

Post-loss data analytics helps insurance companies/Third-Party Administrators (TPAs) take action by providing insights that can be used to more effectively monitor the progress of claims and identify opportunities to accelerate recoveries. Effective use of data can also point to issues that impede a claim’s progress, such as ineffective treatment, treatment not aligned with clinical guidelines, and plateaus in patient recoveries.

Workers comp data analytics being used to help develop risk control strategies

Jack Aspen, Vice President, Risk Control Services   |  

October 26, 2016

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA | Risk Control

In workers’ compensation, data analytics can be used to reduce your total cost of risk pre-loss, by preventing claims and keeping your workplace safe, and post-loss, to intervene and impact the trajectory of claims. In this PMA Executive Briefing, the focus is pre-loss – the workplace indicators that point to the likelihood of injuries and claims.

A risk manager focused on managing increasingly complex workers compensation claims.

Ray DiCello, Senior Vice President, Claims, and Chief Claims Officer   |  

September 15, 2016

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA

This Briefing focuses on the overall best practices for workers’ compensation claims to achieve optimum outcomes. Although workers’ compensation claims are becoming increasingly complex, a combination of new solutions, expertise, and technologies provides the opportunity for optimum outcomes for even complex, challenging claims.

John Santulli, Executive Vice President, Risk Services & Sales   |  

May 6, 2016

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA

In this issue, we'll look at an increasingly popular practice—physician dispensing of medication to injured workers at the point of care, i.e., right from the medical provider's office. We will look at the impact on pharmacy costs and worker safety, and strategies to address these challenges.

John Santulli, Executive Vice President, Risk Services & Sales   |  

March 30, 2016

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA

In this PMA Executive Briefing, we'll address the third and final primary strategy for controlling pharmacy costs, utilization management.

John Santulli, Executive Vice President, Risk Services & Sales   |  

January 27, 2016

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA

In this PMA Executive Briefing, the first of three on pharmacy management, I’ll look at two of the primary strategies for controlling pharmacy costs—managing the mix of drugs (formulary) prescribed to injured workers and managing the channels through which workers obtain drugs.

John Santulli, Executive Vice President, Risk Services & Sales   |  

December 11, 2015

Executive Briefings | Claims and Managed Care | Workers' Compensation | TPA

There are vast differences in the managed care programs offered by insurance carriers and third-party administrators (TPAs). Savings can vary widely depending on the managed care strategies offered by a carrier/TPA. Simply put, different claims/managed care models produce substantially different outcomes both from cost and utilization perspectives. In this year-end edition of PMA Executive Briefings, I'll review four key factors that determine the effectiveness of a managed care program as well as a fifth, often overlooked, component of managed care effectiveness.

John Santulli, Executive Vice President, Risk Services & Sales   |  

October 21, 2015

Executive Briefings | Claims and Managed Care | Insurance | TPA | Workers' Compensation

Network programs and the results they achieve can vary significantly among carriers and TPAs. To produce strong results, a carrier/TPA must continually innovate and develop strategies to address emerging issues.

John Santulli, Executive Vice President, Risk Services & Sales   |  

August 20, 2015

Executive Briefings | Claims and Managed Care | Insurance | TPA | Workers' Compensation

Medical costs now comprise approximately 60 percent of workers' compensation claims costs. Managed care is the primary way for reducing those costs, and a key component of any managed care program is an insurance carrier/third-party administrator's (TPA's) medical bill review program. In our fifth issue in the series of PMA Executive Briefings, we discuss what to expect from a quality medical bill review program.

John Santulli, Executive Vice President, Risk Services & Sales   |  

May 1, 2015

Executive Briefings | Claims and Managed Care | Insurance | TPA | Workers' Compensation

Our fourth issue in the series of PMA Executive Briefings examines the critical role of nurse case managers in a managed care program. Nurses are a key clinical resource, identifying when recovery is not progressing according to plan and making targeted interventions to help workers get back to work faster.

John Santulli, Executive Vice President, Risk Services & Sales   |  

March 6, 2015

Executive Briefings | Claims and Managed Care | Insurance | TPA | Workers' Compensation

A successful managed care program must address every stage of workers’ compensation claims, and the first stage includes early intervention strategies. Early intervention is the first look at an injured worker’s claim, designed to initiate a proactive and coordinated response at the earliest, most critical point.

John Santulli, Executive Vice President, Risk Services & Sales   |  

February 25, 2015

Executive Briefings | Claims and Managed Care | Wellness | Workers' Compensation

In this second of the series, PMA Executive Briefings looks at how to address critical workplace health factors that affect a managed care program. We also explore best practices for integrating wellness programs with occupational health & safety initiatives.

John Santulli, Executive Vice President, Risk Services & Sales   |  

January 8, 2015

Executive Briefings | Claims and Managed Care | Insurance | TPA | Workers' Compensation

The workers' compensation system is in a constant state of change that requires innovation, focus and the readiness to challenge existing methodologies and approaches. This is especially true when tackling rising medical costs and a changing healthcare system.

PMA Insights   |  

June 1, 2015

Videos | Company Information

James P. Murphy, Ph. D., has conducted independent client satisfaction surveys on behalf of PMA Companies for over a decade. Watch this video to learn more about the results of these surveys, and what PMA's clients have to say about the company.

Vincent T. Donnelly, President and CEO, PMA Companies   |  

October 30, 2014

Videos | Company Information

PMA Companies President and CEO Vince Donnelly discusses what it means for PMA to have reached the milestone of 100 years in business.

Patricia Brookey, Vice President, Managed Care   |  

Videos | Claims and Managed Care | Company Information

Patricia Brookey, Vice President, Managed Care, discusses PMA's managed care solutions and how PMA delivers savings to their customers while working to ensure injured workers receive the best possible care.

Jack Aspen, Vice President, Risk Control Services   |  

Videos | Risk Control | Insurance

Jack Aspen, Vice President, Risk Control Services, explains what Risk Control is and how it can help your company. From assessment tools to comparative benchmarking, PMA Risk Control employs a unique, customized approach focused on delivering proven solutions to help your business reduce exposure to loss and control overall cost of risk.

Drew Jones, Senior Vice President, Risk Management Solutions   |  

Videos | Insurance | workers' Compensation | Company Information

Drew Jones, Senior Vice President, Risk Management Solutions, discusses how PMA helps clients control their total cost of risk through claims servicing, proactive risk control services and establishing long-lasting relationships.

Frank X. Altiere, III, President, PMA Management Corp   |  

Videos | TPA

Frank Altiere, President, PMA Management Corp., discusses some of the lessons he has learned during his nearly 35 years of industry experience. Watch the video to learn the 5 things customers need from their TPA partner.

Joe Gallagher, Senior Vice President, Eastern Region   |  

Videos | Company Information

Joe Gallagher, Senior Vice President, Eastern Region, discusses the pride PMA employees take in their work, and how that translates into providing tangible value to clients.

Robert Bowman, Regional Risk Control Manager   |  

July 25, 2016

White Papers | Risk Control

In light of recent violent attacks in the U.S. and internationally, the challenge of protecting our workplaces has become even more urgent. The key is to implement a comprehensive workplace violence program that includes an understanding of potential threats and appropriate responses for each scenario.

John Santulli, Executive Vice President, Risk Services & Sales   |  

May 23, 2015

White Papers | TPA | Insurance | Claims and Managed Care | Workers' Compensation

Explore key considerations in the unbundled versus bundled decision and look at what's crucial to achieving strong results in any workers' compensation claims management program.

Joseph Kapp, Corporate Industrial Hygienist   |  

May 3, 2015

White Papers | Workers' Compensation

Nanotechnology may present serious health and financial consequences for organizations that are unprepared. Unfortunately, the effects of nanomaterials on the public and particularly those working with these materials are not well understood and present many questions.

PMA Insights   |  

January 10, 2015

White Papers | Education | Workers' Compensation | Risk Control

Risks faced by colleges and universities are diverse and loss potentials are enormous. Risk managers must be vigilant in protecting the organizations' assets from potential losses. By developing and implementing a comprehensive risk management plan, a university holds a dynamic tool that can serve as a road map for identifying and managing risk exposures.

Kyle Morhardt, Chief Underwriting Officer, Risk Management Services & Michelle Marabella, Senior Actuarial Analyst   |  

September 15, 2014

White Papers | Workers' Compensation | Risk Control | Insurance

Employers are increasingly looking at loss-sensitive workers' compensation programs as an effective solution to manage their total cost of insurance risk. With a loss-sensitive product, your organization can potentially realize lower costs by assuming a greater proportion of your workers' compensation financial risk and enacting strategies to prevent losses and manage claims costs.

Frank X. Altiere, III, President, PMA Management Corp.   |  

September 3, 2014

White Papers | Education | Workers' Compensation | TPA

Results of the 2014 Higher Education Workers' Compensation Survey conducted in June 2014 by PMA Companies and the University Risk Management and Insurance Association (URMIA), as well as solutions to the workers' compensation challenges faced by colleges and universities.

Jack Aspen, Vice President, Risk Control Services   |  

October 8, 2013

White Papers | Insurance | Risk Control | Workers' Compensation

With workers' compensation pricing rising, employers are increasingly looking at loss-sensitive workers' compensation programs as a solution.

With a loss-sensitive product, your organization can potentially realize lower costs by assuming a greater proportion of your workers' compensation financial risk. A well-designed and managed loss-sensitive program can offer significant benefits—including increased cash flow, lower costs, and improved claims outcomes for a business and its workers.

Frank X. Altiere, III, President, PMA Management Corp.   |  

June 15, 2013

White Papers | Public Entity | Workers' Compensation

Results of the Public Entity Workers' Compensation Survey 2013 conducted by PMA Companies and the Public Risk Management Association (PRIMA), with strategies to better manage workers' compensation performance and costs.

Janet Byers, Regional Risk Control Manager   |  

April 2, 2013

White Papers | Risk Control | Wellness | Workers' Compensation

By joining together occupational health & safety initiatives with workplace wellness programs, you can improve employee morale and health, reduce medical plan costs, increase productivity, and reduce the frequency and severity of workers' compensation claims.

Joseph L. Garzone, Assistant Vice President, Finance   |  

March 1, 2013

White Papers | Workers' Compensation | Insurance

Collateral is an integral part of any loss-sensitive insurance program and has a significant impact on the total cost of insurance. It is important for buyers to understand collateral requirements thoroughly, particularly its continuing financial impact beyond the first policy year.

PMA Insights   |  

October 1, 2011

White Papers | Workers' Compensation | TPA

2011 marks the 20th anniversary of PMA's third-party administration (TPA) and risk services business. In 1991, we entered the market for a simple, yet compelling, reason: Our insurance clients who were entering the self-insurance arena asked us to.

PMA Insights   |  

September 1, 2015

Brochures | Insurance | TPA | Workers' Compensation | Company Information

Throughout the last decade, PMA Companies has conducted a number of independent client satisfaction surveys with over 2,000 clients responding. The independent surveys are conducted by James P. Murphy, PhD, of J.P. Murphy & Company, and are part of a multi-year PMA research program designed to benchmark clients’ satisfaction with PMA's overall service model and to guide our customer service strategy.

PMA Insights   |  

August 10, 2015

Brochures | Company Information

Every day, our people make a difference for our clients. We listen to and understand their commercial insurance risk management challenges and execute the right solutions to meet them.

We are a team of passionate employees who embrace our service-driven culture, taking pride in delivering tangible value and achieving the results our clients and distribution partners expect.

PMA Insights   |  

March 15, 2015

Brochures | Company Information | TPA | Workers' Compensation | Insurance

PMA Cinch enables Risk Management executives, CFOs, and other professionals to manage their claims information—everything from the big picture to details of their loss information. It offers busy executives a quick snapshot of their risk management situation.

The robust capabilities and flexibility of PMA Cinch allow clients to pinpoint the information that can significantly impact their bottom line. By analyzing trends and taking quicker corrective action, organizations can enhance their operating performance, lower costs, and improve their financial results.

PMA Insights   |  

February 3, 2015

Brochures | Company Information | Risk | Workers' Compensation | Insurance

PMA's Risk Management Solutions team is focused on serving the needs of large clients who have complex risk.

PMA Insights   |  

April 19, 2015

Brochures | TPA

PMA Management Corp. and PMA Management Corp. of New England are premier providers of third-party administration (TPA) and risk services in the United States. We strive to exceed our clients' service expectations and maximize their financial results.

PMA Insights   |  

January 9, 2015

Brochures | Insurance | Company Information | Workers' Compensation

PMA Specialty Markets team works in partnership with clients to optimize their financial results by leveraging the benefits of captives and group solutions.

PMA Insights   |  

June 11, 2014

Brochures | Insurance | Company Information | Workers' Compensation

PMA provides workers' compensation expertise and an array of resources to mid-size companies in key industries. With a broad portfolio of risk financing options, we are able to match clients' needs with the right solutions and deliver service that's second to none. That's how we have achieved strong client retention and overall client satisfaction that averages 96%.

PMA Insights   |  

May 28, 2014

Brochures | Insurance | Company Information

Motor vehicle accidents are the number-one cause of workplace fatalities. PMA's loss prevention approach, along with our commercial automobile and workers' compensation coverages, can be effective in minimizing commercial automobile and employee injury losses and reducing overall business costs.

PMA Insights     

Brochures | Insurance | TPA | Risk Control | Company Information

PMA Websource, our online safety and risk management portal, equips clients with training, resources and research they can use to reduce injuries and loss expenses in their organizations. With PMA Websource, you’re one click away from the expertise of our team of risk control professionals.

PMA Insights     

Brochures | Insurance | TPA | Risk Control | Company Information

Increasingly, the health and well-being of your workforce is impacting your workers’ compensation program and costs. PMA Companies provides employee wellness strategic services designed to impact your workers’ compensation performance.

PMA Insights     

Brochures | Insurance | TPA | Risk Control | Company Information

Specialized Services from PMA Companies Risk Control helps you reduce your total cost of risk and improve your organization's performance. Our risk control professionals have expertise across a range of topics that can be crucial to your employees’ safety and organization’s success.

PMA Insights     

Brochures | Insurance | TPA | Risk Control | Company Information

PMA Companies Solutions Center provides companies not requiring ongoing risk control support with the opportunity to engage with risk control professionals throughout the year. These services are available to PMA insured clients upon request.

PMA Insights     

Brochures | Insurance | TPA | Risk Control | Company Information

Risk Control Consulting is the foundation of PMA Risk Control Services. It’s a comprehensive model delivering sustainable solutions to improve your loss frequency and lower your total cost of risk. We help you protect your workers and reduce your loss potential by delivering practical solutions that offer a financial return on investment.

PMA Insights     

Brochures | Insurance | TPA | Risk Control | Company Information

PMA Companies Risk Control provides an expert level of assistance with your organizational safety management needs. Our consultants meet with you to discuss and evaluate your needs, and help you prioritize implementation of solutions.

PMA Insights     

Brochures | Insurance | TPA | Risk Control | Company Information

Explore emerging best practices in organizational safety with PMA’s Organizational Safety Institute. These virtual training sessions are led by risk control experts, and help companies better understand their risk management challenges.

PMA Insights     

Brochures | Insurance | TPA | Risk Control | Company Information

By leveraging cutting edge technology, a collaborative approach and over 100 years of insurance industry expertise, PMA brings clarity to the complex world of data, helping clients improve performance, develop long-term risk control strategies, and reduce frequency and severity of loss.

An injured worker visiting a physician as part of an effective post injury management process

Bob Bowman, Regional Risk Control Manager   |  

April 20, 2017

Blog | Workers' Compensation | Risk Control | Claims and Managed Care

What if an organization’s most valuable resource – an employee – gets injured on the job? Typically, the answer is “they go out on workers’ comp.” However, while employee wellbeing is of the utmost importance, employers don’t always prepare for and manage these incidents with the rigor and vigilance necessary to safely return the employee to work as quickly as is responsible. An effective post-injury management process can help resolve problems quickly, preventing long-term health issues and helping injured workers return to work safely and quickly.

An executive identifying ways to reduce total cost of risk

Drew Jones, Executive Vice President, Insurance Segments   |  

January 23, 2017

Blog | Workers' Compensation | Risk Control | Claims and Managed Care

Searching for the lowest possible premium may not result in achieving the lowest workers' compensation total cost of risk (TCOR). To lower your total cost of risk, you’ll need to also focus on ensuring your risk transfer program is a good match for your organizational needs, preventing claims before they occur, and reducing direct and indirect claims costs while providing the appropriate level of care for impacted workers. While not a comprehensive list, here are some items to consider while trying to reduce your organization’s total cost of risk in 2017 and beyond.

health-related items associated with improving outcomes for employee wellness programs

Janet Byers, Regional Risk Control Manager   |  

November 28, 2016

Blog | Workers' Compensation | Risk Control | Wellness

Does your company have an employee wellness program? Are you interested in learning how to increase the likelihood of the program's success? Here are 3 key factors for improving employee health and lowering workers’ compensation costs through employee wellness programs.

a claim reporting form that might be used for a loss sensitive workers compensation program

Kyle Morhardt, Vice President and Chief Underwriting Officer, Risk Management Services   |  

October 18, 2016

Blog | Workers' Compensation | Risk Control

Why would a company want to move from a program that transfers all risk to the insurer to one in which that risk is shared? Here are three potential benefits of loss sensitive workers' compensation insurance programs.

A medical professional practices safe patient handling

Jack Aspen, Vice President, Risk Control Services   |  

October 3, 2016

Blog | Workers' Compensation | TPA | Claims and Managed Care | Risk Control

Safe patient handling can benefit patients, healthcare workers and healthcare organizations by reducing lost-time injuries and improving liability outcomes.

A business woman considering moving to loss sensitive workers' compensation insurance.

Drew Jones, Senior Vice President, Risk Management Solutions   |  

August 22, 2016

Blog | Workers' Compensation | Insurance | Claims and Managed Care | Risk Control

Considering switching to a loss sensitive workers’ compensation insurance plan? Here are 5 things you should look for in a potential insurance partner before making a change.

An enterprise-wide commitment to safety protects healthcare system's workers and reduces its total cost of risk.

PMA Insights   |  

November 4, 2016

Case Studies | Healthcare | Claims and Managed Care | Risk Control | Workers' Compensation

In 2011, Excela Health initiated a comprehensive safety program that permeates the healthcare system, with full support from its Board of Trustees through frontline staff and the entire organization owning safety. Today, Excela's more than 4,500 physician, hospital, home health & hospice, and mental health employees are enjoying safer workplaces, smoother return-to-work transitions, and a culture of safety and wellness that they helped create.

PMA helps Hampton Roads Transit achieve four years of sustained workers' compensation program improvements and a lower total cost of risk.

PMA Insights   |  

November 4, 2016

Case Studies | Public Entity | Claims and Managed Care | Risk Control | Workers' Compensation

Over the last four years (2011-2015), Hampton Roads Transit (HRT) has committed extraordinary time and resources to creating a safer work environment and helping its injured workers return to work in a healthy state. The results have been nothing short of exemplary with a safer work culture, fewer injuries, less time away from work, and a dramatic reduction in the Agency's total cost of risk.

System-wide safety measures and dedicated case management reduce injuries, improve recoveries, and lower Atlantic Health System's total cost of risk.

PMA Insights   |  

November 4, 2016

Case Studies | Healthcare | Claims and Managed Care | Risk Control | Workers' Compensation

A self-insured health system, Atlantic Health System's (AHS) own in-house Occupational Medicine Service (OMS) and Occupational & Environmental Safety Department oversee employee health and safety. In recent years, an increase in workplace injuries and a lack of dedicated resources to aid injured employees' recoveries saw the cost of workers' compensation claims escalate. The teams jointly instituted several mitigation measures and in 2015 conducted a "Lean Project" to further analyze, understand, and enhance their workers' compensation program.

Safety training and formal return-to-work help reduce MWRD's total cost of risk.

PMA Insights   |  

November 4, 2016

Case Studies | Public Entity | Claims and Managed Care | Risk Control | Workers' Compensation

The Metropolitan Water Reclamation District of Greater Chicago (MWRD) faces two distinct operational challenges in that its facilities are heavy industrial environments and its workforce is aging. Through focused safety training, a formal district-wide return-to-work program, and a holistic approach to medical management, the wastewater and storm water management authority has improved workplace safety and reduced its total cost of risk—turning operational challenges into workers' compensation opportunities.

St. Joseph's University worked with PMA Companies to enhance risk management strategies.

PMA Insights   |  

August 12, 2016

Case Studies | Education | Insurance | Claims and Managed Care | Risk Control | Workers' Compensation

In 2011, the Saint Joseph's University risk management team set its sights on a new and committed approach to cost control. Leveraging the higher education expertise of its commercial insurance risk management partners PMA Companies and Aon Risk Solutions, the team collectively developed and implemented a targeted plan for results. The challenge was formidable but the goal was simple—improve Saint Joseph's workplace safety and reduce its total cost of risk.

PMA Insights   |  

June 27, 2016

Case Studies | Manufacturing Services | TPA | Claims and Managed Care | Risk Control | Workers' Compensation

Founded in 1881, Bradford White Corporation is one of the world's leading manufacturers of water heaters and hot water storage tanks for residential, commercial, and industrial applications. The company is headquartered in Ambler, PA, and employs nearly 1,500 workers at manufacturing operations in Michigan and New Hampshire. To protect and care for its employees—and its bottom line—Bradford White relies on PMA Companies to manage its workers' compensation insurance, commercial auto, and risk management program.

PMA Insights   |  

June 23, 2016

Case Studies | Public Entity | TPA | Claims and Managed Care | Workers' Compensation

The City of Decatur, Georgia, is located in DeKalb County and situated just nine miles outside of Atlanta, the state’s capital city. Founded in 1823, and named after 19th century naval war hero Stephen Decatur, the city is presently home to over 20,000 residents.

PMA Insights   |  

May 23, 2016

Case Studies | Public Entity | TPA | Claims and Managed Care | Workers' Compensation

Home to just over 79,000 residents, Concord is the largest city in Cabarrus County, North Carolina. The 60-square-mile city is operated by more than 900 full-time employees and maintains full community services, including public transportation, a robust parks system, police and fire, planning and zoning, and public works.

PMA Insights   |  

April 5, 2016

Case Studies | Healthcare | TPA | Claims and Managed Care | Workers' Compensation

Methodist Le Bonheur Healthcare is an integrated, not-for-profit healthcare system based in Memphis, Tennessee, with locations and partners across the Mid-South.

PMA Insights   |  

March 15, 2016

Case Studies | Public Entity | TPA | Claims and Managed Care | Workers' Compensation

West Hartford is a central Connecticut town adjacent to the state's capital and home to 62,000 residents. PMA has served as the Town's TPA and risk management partner since 2002.

PMA Insights   |  

December 1, 2015

Case Studies | Healthcare | Insurance | TPA | Risk Control | Workers' Compensation

Since 1998, Barnabas, through its broker William H. Connolly & Co., has partnered with PMA Companies for its workers' compensation insurance and risk management program. What began as a straight insurance program morphed over time, spanning much of the risk-financing continuum, eventually culminating in Barnabas becoming fully self-insured in 2013. And the Barnabas/PMA partnership continued every step of the way.

PMA Insights   |  

January 12, 2015

Case Studies | Healthcare | Workers' Compensation | Insurance | Risk Control

Since 2008, Helia and its broker, Dean Barsness of Assurance Agency, have partnered with PMA Companies for the organization's workers' compensation risk management program. "This partnership has been a success story from day one," says Gerard Teckmeyer, Risk Management Services Underwriting Executive, PMA Companies.

PMA Insights   |  

October 7, 2014

Case Studies | Education | Workers' Compensation | Risk Control

A self-insured organization, GCS is committed to its many employees and knows the importance of keeping them safe and at work. Since 2006, the school system has partnered with PMA to help manage its workers' compensation program, and today it's scoring A+ marks across the board.

PMA Insights   |  

August 19, 2014

Case Studies | Manufacturing Services | Insurance | Workers' Compensation

For well over 20 years, Goya Foods has partnered with Alliant Insurance Services, Inc. and PMA Companies. Together, this team continually assesses and improves safety across Goya's 15 locations and 3,000 employees throughout the United States.

PMA Insights   |  

May 14, 2014

Case Studies | Healthcare | Workers' Compensation | TPA

As a self-insured organization, the hospital uses a third-party administrator (TPA) to handle its workers' compensation claims and help manage its program. In 2002, Gaylord selected PMA Management Corp. of New England, a PMA Companies third-party administrator, for its expertise in healthcare risk management—and the partnership has yielded healthy results ever since.

PMA Insights   |  

November 14, 2013

Case Studies | TPA | Risk Control | Workers' Compensation | Public Entity

Clayton County Water Authority (CCWA), located in Morrow, Georgia just 15 miles south of Atlanta, provides quality water, sewer, and stormwater services to 75,000 customer accounts. CCWA prides itself on sustainability and has been named a Top 'Water Wise' Community in the U.S. by American Rivers.

PMA Insights   |  

November 5, 2013

Case Studies | Claims and Managed Care | Risk Control | Workers' Compensation | Education

Founded in 1842, Villanova University is a premiere Catholic, Augustinian institution, located along Philadelphia's Main Line.

PMA Insights   |  

March 28, 2013

Case Studies | TPA | Risk Control | Workers' Compensation | Public Entity

When the county embarked on a search for a new third-party administrator (TPA) in 2001, one of their primary objectives was to find a TPA that could provide them with easy access to their claims data, as well as detailed information on the nature of each claim. Today, the PMA/Prince William County partnership is fueling a national award-winning risk management program.

Jack Aspen, Vice President, Risk Control Services, and Carol Hunter-Knizek, RN, COHN, Risk Control Specialist   |  

September 28, 2016

Articles | Claims and Managed Care | Healthcare | Risk Control

Healthcare Trends In focus covers arising issues in the healthcare industry, particularly as they relate to workers' compensation—including long-term and managed care, occupational health, healthcare staffing and management. In this edition, we will explore safe patient handling, as well as workplace violence emergency preparedness.

Susan DeCaro, PMA Companies Liability Claims Manager   |  

July 29, 2016

Articles | Claims and Managed Care | Food

Susan DeCaro, PMA Companies liability claims manager, shares her expertise in liability claims management in the Claims Management magazine article, "When Burritos Go Bad". Susan, along with co-author Jeanine D. Clark, Esq., of Margolis Edelstein, discusses the risks, challenges and strategies for handling foodborne illness claims.




No files found for selected categories or topics.

Please make another selection.

jPList Actions

Get New PMA Insights Delivered


Share This page

Categories

Blog Posts »

Articles »

Brochures »

Case Studies »

Executive Briefings »

Videos »

White Papers »

Topics

Claims and Managed Care »

Company Information »

Insurance »

Risk Control »

TPA »

Wellness »

Workers' Compensation »

Industries

Education »

Food »

Healthcare »

Manufacturing Services »

Public Entity »