PMA Companies has named Irina Simpson Vice President of Field Claims Operations for its Third Party Administrators (TPA), PMA Management Corp. and PMA Management Corp. of New England. Ms. Simpson is responsible for the technical and operational leadership for PMA’s TPA claims services. She reports directly to James Walsh, Senior Vice President of Claims, PMA Management Corp./PMA Management Corp. of New England.
“We are extremely pleased Irina has joined PMA,” says Walsh. “Her outstanding leadership skills and claims expertise with large national clients will contribute significantly to our claims operations maintaining high levels of service delivery and technical performance as we offer TPA services in a growing number of geographic regions.”
Most recently, Ms. Simpson was Assistant Vice President of Operations, Sedgwick Claims Management Services, where she managed operations and performance for claims teams nationwide. She has been in the claims field over ten years, holding positions of increasing responsibility.
“Irina has a highly successful track record,” says Walsh, noting her experience in delivering TPA claims services on a national scale, with expertise in developing program infrastructure, complex procedures, performance protocols and metrics for high-performance claims programs, and implementing data analytics for service excellence.
Ms. Simpson has a Bachelor of Arts degree from Penn State University and a Master of Business Administration degree from Temple University’s Fox School of Business.
About PMA Companies
With over 100 years of experience, we are a trusted leader and recognized expert in commercial risk management insurance solutions and services. We specialize in workers’ compensation and holistic TPA services. With a relentless focus on clients, we work with them to jointly tackle the risk management challenges that impact their total cost of risk and business results. Our service-driven culture is one of accountability, teamwork, and performance—so every day, every employee is working hard on behalf of our clients.
PMA Companies (www.pmacompanies.com) includes PMA Insurance Group, PMA Management Corp., and PMA Management Corp. of New England. Headquartered in Blue Bell, Pennsylvania, PMA Companies is part of the Old Republic General Insurance Group (www.orgig.com), the largest business segment within Old Republic International Corporation (NYSE: ORI), one of the nation’s 50 largest publicly held insurance organizations.