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Case Studies

Valley Health System Case Study The Challenge Five years ago, Valley Health System set out to transform its workers' compensation program. They instituted comprehensive return-to-work ...
Massachusetts Port Authority Case Study The Challenge Restructuring Massport's workers' compensation program was a decade-long process—realigning departments, streamlining processes, and operating more ...
Custom Windows & Doors Manufacturer This mid-size client located in the northeastern United States has manufactured custom steel and bronze windows and doors for more than 100 years. It has nearly ...
Steel Baling & Compact Equipment Manufacturer This long-term PMA client is a mid-size manufacturer of steel baling and compacting equipment. The client operates one facility and employs various types of metal ...
Clayton County Water Authority Clayton County Water Authority (CCWA), located in Morrow, Georgia just 15 miles south of Atlanta, provides quality water, sewer, and stormwater services to 75,000 ...
Palm Bay City Florida Case Study When Palm Bay City went self-insured in 2015, the City Council challenged the Palm Bay City Attorney's Office to improve the in-house program and save the ...
Lee County Florida Case Study As a self-insured public entity, Lee County, Florida works with a third-party administrator for its claims handling and risk control services. In 2011, the County ...
Metropolitan Water Reclamation District of Greater Chicago (MWRD) Case Study The Challenge The MWRD faces two distinct operational challenges in that its facilities are heavy industrial environments and its workforce is aging. Through ...
Excela Health Case Study The Challenge In 2011, Excela Health initiated a comprehensive safety program that permeates the healthcare system, with full support from its Board of Trustees ...
Saint Joseph's University Case Study The Challenge In 2011, the Saint Joseph's University risk management team set its sights on a new and committed approach to cost control. Leveraging the higher ...

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