Virginia Beach City Public Schools (VBCPS) Case Study


High-touch service for injured workers helps create a risk management rapport that is enabling head-of-the-class workers’ compensation results for VBCPS

The Challenge

Virginia Beach City Public Schools is the largest school division in Hampton Roads with 86 schools, nearly 64,000 students, and over 14,000 employees. The school division is committed to helping each of its students achieve their full potential and invests in a high-quality, diversified workforce to make that possible. So when it comes to its self-insured workers’ compensation program, VBCPS values a third-party administrator who is a true partner in their pursuit to keep school division workers healthy and working. In 2020, VBCPS found such a partner in PMA Management Corp. (PMAMC), whose holistic approach to claims management and high-touch service with injured workers has meant stellar results for the school division’s workers’ compensation program.

Partnership Results

7/1/2020 - 7/1/2021
  • 61% of takeover lost-time claims closed
  • 43% reduction in open lost-time claims pending (from 110 to 63)
  • Over $1 million in subrogation and excess recoveries

Partnership Perspective

These successful results speak for themselves! PMA knows the ins and outs of workers’ compensation. They help us save both money and time by closely monitoring our claims and ensuring the appropriate treatments are ordered and scheduled in a timely manner. The big difference I see with PMA from other TPAs is they prevent claims from falling through the cracks.

— Steve M. LePock
Risk Manager
Virginia Beach City Public Schools

About Virginia Beach City Public Schools
Virginia Beach City Public Schools is the largest school division in Hampton Roads with 86 schools, nearly 64,000 students, over 14,000 employees, and 650 school buses on the road daily. The mission of VBCPS, in partnership with the entire community, is to empower every student to become a life-long learner who is a responsible, productive, and engaged citizen within the global community.

About PMA Companies
PMA Companies (PMA) is a trusted leader and recognized expert in commercial risk management insurance solutions and services. PMA specializes in workers’ compensation, commercial auto, general liability, and commercial package & umbrella coverages as well as offering claims administration and risk management services through PMA Management Corp. (PMAMC), its wholly owned TPA. PMA’s issuing insurance companies are Pennsylvania Manufacturers’ Association Insurance Company, Manufacturers Alliance Insurance Company, and Pennsylvania Manufacturers Indemnity Company. PMA is part of Old Republic International, a Fortune 500 company (NYSE: ORI). ORGIG.COM