Workers' Compensation Savings | Not All Managed Care Programs are Alike

understanding-managed-care-v02There are vast differences in the managed care programs offered by insurance carriers and third-party administrators (TPAs). Savings can vary widely depending on the managed care strategies offered by a carrier/TPA. Simply put, different claims/managed care models produce substantially different outcomes both from cost and utilization perspectives. In this year-end edition of PMA Executive Briefings, we'll review four key factors that determine the effectiveness of a managed care program as well as a fifth, often overlooked, component of managed care effectiveness.

John Santulli, President & Chief Operating Officer

As President and Chief Operating Officer, John Santulli is responsible for leading the operations of PMA Companies' Insurance and Third Party Administrator (TPA) business segments. John most recently served as Executive Vice President of Risk Services and Sales in which capacity he led PMA's significant customer and other service functions. He was instrumental in the establishment of the Large Account and Risk Management Insurance operating units many years ago, and led the launch of PMA Management Corp. as PMA Companies entered the TPA business.