Nurse Case Management: Providing Targeted Interventions to Ensure Appropriate Medical Care and Facilitate Return to Work


Our fourth issue in the series of PMA Executive Briefings examines the critical role of nurse case managers in a managed care program. Nurses are a key clinical resource, identifying when recovery is not progressing according to plan and making targeted interventions to help workers get back to work faster.

John Santulli, President & Chief Operating Officer

As President and Chief Operating Officer, John Santulli is responsible for leading the operations of PMA Companies' Insurance and Third Party Administrator (TPA) business segments. John most recently served as Executive Vice President of Risk Services and Sales in which capacity he led PMA's significant customer and other service functions. He was instrumental in the establishment of the Large Account and Risk Management Insurance operating units many years ago, and led the launch of PMA Management Corp. as PMA Companies entered the TPA business.