Every organization is unique, and so are their risk management challenges. Our specialists concentrate on understanding our clients’ business and risk profiles, and we work to match our clients’ needs with the right insurance risk solution.
We know we can’t achieve outstanding results alone. We seek clients who value collaboration, who understand the importance of setting and working toward ever-higher goals, and who want a true partner in achieving business objectives through effective risk management.
To that end, we seek to partner with clients whose philosophies align with ours. Such organizations recognize the value of a proactive and disciplined approach to managing risk. They view PMA as a true partner in protecting their assets and the safety of their people. They also stay highly engaged with PMA to actively manage risk, prevent losses, and effectively address losses when they occur.
Because of our philosophy, consultative approach, and distinctly long-term view, PMA has a Large Account client retention rate that averages 90% or higher. In fact, we’ve built client relationships spanning not just years but decades. We take pride in understanding our clients’ businesses, developing effective solutions, and delivering tailored services that help drive mutual success.