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Contact

Customer Service Center | 1-888-476-2669

Questions about a claim or need assistance? Call our Customer Service Center at 1-888-476-2669

Report a Claim

Claims can be reported in a number of ways, whichever is most convenient for your organization. Reporting online via RadiusR carries the advantages of an immediate claim number, ability to attach reference documents, and instant entry into our system for quick claims servicing. 

RadiusR

Registered RadiusR users: Simply log in and report claims straight from the RMIS tool.
 

Email

Report claims via email using firstreport@pmagroup.com


Fax

You can also fax claims to 1-888-329-2721.


Phone

A representative at our Customer Service Center can take your claim report over the phone at 1-888-476-2669.
 
Claims Questions & Medical Providers
Insurance Regions

Connecticut, New England & New York 

Jeanne Consiglio, 1-203-641-9997

Delaware, Maryland, New Jersey, Northern Virginia, Pennsylvania & Washington, D.C.

Joseph Gallagher, 1-800-537-2966 (x 3006)

Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Ohio & Wisconsin

Sean Brakeman, 847-407-5810

Alabama, Georgia, Florida, Kentucky, North Carolina, South Carolina, Tennessee & Virginia

Joe Conese, 1-888-762-2363 (x 4404)

Arkansas, Louisiana, New Mexico, Oklahoma & Texas

Tim Padilla, 469-790-9094

California

Jeff Lawson, 1-213-310-2368

Office Locations

Visit our locations page.

Careers

Visit our careers page.

Broker Relations

1-800-222-2749 and ask to speak with a member of our Distribution Management Team

Medical Bills & Billing Inquiries

Old Republic Commercial Risk

1-888-476-2669

customer_service@pmagroup.com

Medical Bill Submissions & Claims Correspondence

Old Republic Commercial Risk Customer Service Center
P.O. Box 5231 
Janesville, WI 53547-5231 
Fax: 1-800-432-9762

Medical Billing Portal & FAQ

Medical Provider Portal

RadiusR

RadiusR users:

Log into RadiusR

Need help registering or logging into RadiusR?

1-888-476-2669

RadiusR@pmagroup.com

Risk Control Services

Online

Visit our Risk Control Services page 

Phone

1-800-222-2749 and ask to speak with a member of our Risk Control Services Team

Email

riskcontrol@pmagroup.com