TPA Overview

It's time to reduce your total cost of risk

Our holistic approach to claims & risk management can help

If you are a qualified self-insured, unbundled insurance program, captive or program client, you want a TPA partner who gets to know your organization and cares as much as you do about your results.

At PMA, you get a TPA team of expert account executives, certified medical and occupational health nurses, claims adjusters, quality assurance specialists, risk control consultants and information system specialists engaged in an integrated holistic approach to:

• Prevent claims before they occur
• Mitigate the cost of claims when they do occur
• Employ post-loss risk management strategies to continue to positively impact our clients' financial health

Our TPA companies, PMA Management Corp. and PMA Management Corp. of New England, provide complete, multi-level claims and risk management services—including claims administration programs for workers' compensation, commercial auto, commercial property, general liability, medical savings and cost-containment programs, and unbundled risk control services.

We've achieved double-digit, year-over-year growth by operating with an unwavering focus on delivering tangible value to our clients. That value includes not only the return on clients' investments in our Third Party Administration & Risk Services, but also the unparalleled service that our team delivers day in and day out.

Our service model for TPA & Risk Services clients focuses on achieving or addressing these core areas:

• Frequency reduction
• Root-cause identification and analysis
• Timeliness of loss reporting
• Reduction in loss payments
• Medical cost savings
• Increased closure rates
• Recoveries
• Settlements
• Benchmarking
• Fraud detection