<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=441377&amp;fmt=gif">

The PMA Value

Risk is complex, but our goal is simple — to meet our clients' risk management challenges with valuable solutions that generate sustainable results. When you partner with PMA, you gain a team of cross-disciplined risk management professionals who don't rest until they've met or exceeded your expectations. Period. Explore the creative solutions and the value we bring to our clients and partners. For additional information, reach out to your broker or PMA representative today.

Industry

Fast Food Franchise

Risk Financing Program & Enhanced Claims Services for a Fast Food Franchise


Challenge
Client’s incumbent carrier would no longer offer expiring paid loss retro structure. The client was also in need of enhanced claims services and better service delivery.

Solution
By working closely with the broker, PMA developed a competitive loss sensitive program for the client that addressed their risk financing, claims, and service needs. PMA assigned a Client Service Manager to coordinate service, which included adjusters. PMA also offered our sophisticated Risk Management Information System (RMIS) system that provided comprehensive claims and loss information, as well as data analytics.

PMA Value
The underwriting and claims teams collaborated with the broker and the insured to create special handling guidelines to ensure an easy onboarding process. Understanding the client’s emphasis on long-term partnerships and consistency of care, PMA was able to accommodate and transition the client's current panel of physicians prior to the effective date.

Public Transportation System

Collateral & Risk Control Servicing Issue for Public Transportation System


Challenge
The client had constrained credit facilities and was not satisfied with the risk control services provided by the incumbent carrier. Client felt current claims service was deficient.

Solution
The PMA team presented a unique collateral option that allowed for the collection of collateral funds over an extended period of time, with an offsetting escrow account. The team presented a customized risk control service plan that effectively targeted deficiencies and addressed concerns the incumbent carrier had ignored. In addition, the team provided a claims service solution that leveraged PMA Management Corp.’s (TPA) specific experience in public transit systems.

PMA Value
PMA delivered creative solutions, which addressed the client's collateral constraints. To ensure a smooth transition, the team designed and committed to a service plan with defined timelines to activate immediate access to risk control and claims service professionals with public transit system experience.

Education System

Lack of Creative Solutions for a Primary Educational System Willing to Take On Risk


Challenge
Client’s incumbent carrier was unable to provide a loss sensitive option, the incumbent’s service and communication were poor, and client was being hit with a premium surcharge.

Solution
Partnering with the client’s broker, PMA assessed the client’s appetite for risk and designed a customized loss sensitive program. PMA was able to demonstrate how the proposed changes in the program structure would drive down the client’s cost of insurance through risk control, analytics, and best-in-class claims handling. The PMA team presented to key decision makers, including the CFO, and demonstrated how exceptional service, targeted risk control, and the loss sensitive program structure (options for both retro and large deductible) could lead to significant savings for the client.

PMA Value
PMA delivered a personalized experience to the client. The PMA team collaborated, leveraged our risk financing expertise, and executed on our commitment to provide exceptional service. The client’s onboarding was smooth and timeline due dates were developed between the PMA team and the client prior to binding.

Vehicle Inspection Company

Program Structure Change for Savings & Stability for a California-Based Vehicle Inspection Company


Challenge
Client’s existing guaranteed cost program was no longer effective due to growth, increasing experience mods, and resultant escalating premium costs. The client was interested in a program that offered risk-sharing and stability, and expressed concerns about cost and lack of control of their managed care programs.

Solution
PMA partnered with the broker and offered a large deductible plan with explicit net-cost savings built into the new program structure. PMA developed a tailored program that focused on expected outcomes and associated costs to achieve significant managed care savings, while simplifying processes for the injured worker.

PMA Value
PMA identified a key change to the client’s operations that would directly impact pricing and program structure. By carving out discontinued operations the previous carrier had missed, PMA developed new loss projections improving the client’s risk profile and overall program competitiveness.

Every great partnership starts with a conversation.

Contact Us