Announcing the phased launch of our new Risk Management Information System (RMIS)—RadiusR

RadiusR is a new, cloud-based RMIS system designed to deliver fast access to claims details and data-driven insights in an easy-to-use application. RadiusR provides RMIS users with a consolidated and organized view of their claims data, providing a single source of truth for all stakeholders. To learn more:

• RadiusR Overview Sheet
• RadiusR User Guide
• RadiusR Claim Reporting Instructions
• RadiusR Demonstration Video

What's Next

For now, nothing changes with your PMA Cinch log-in or how you use the system until you are notified of your transition time frame. RadiusR will be replacing our PMA Cinch application in a phased approach. PMA Cinch users will be notified of their targeted transition date approximately three (3) weeks prior to the formal transition date. 

PMA Cinch and RadiusR Will Coexist During the Transition

We will keep PMA Cinch fully operational during the transition to RadiusR. This means current PMA Cinch users will continue accessing PMA Cinch until they have completed their transition to the new system. Our goal is to ensure you retain the same level of access to your critical claims throughout the transition to RadiusR.

RadiusR Scheduled Maintenance
Saturday, August 15, 2026 from 9:00 PM - 11:45 PM Eastern

During this time, RadiusR will be unavailable. If you need to report a claim immediately:

• Call 888-476-2669, select option 1 to report a new claim

• Email firstreport@pmagroup.com or 

• Fax first reports to 888-329-2721

Need help logging into or registering for PMA Cinch?
Call 1-888-476-2669 or email pma_cinch@pmagroup.com