Culture

Our people are our culture

Purpose, Mission & Values

PMA's Purpose—our reason for being—guides our interactions with others and drives us toward our long-term goals.

To Excel in the Moments That Matter

Our Mission keeps us sharply focused on the ways we achieve our Purpose. It drives our day-to-day decision making and inspires us to make the most of every opportunity.

We empower people and businesses the thrive—matching deep industry expertise with robust commercial insurance and TPA solutions.

Every day, our core Values keep us aligned. Everything we do starts with our values. These are the beliefs that we share and that strengthen our team.

• INNOVATION—We constantly seek to evolve our business, developing solutions and capabilities that promote
  growth and benefit our employees, clients, and partners.
• COLLABORATION—We foster a team environment, capitalizing on our shared expertise to build trust, solve problems, and deliver solutions.
• ACCOUNTABILITY—We are unified by our commitment to excellence, keeping our promises, executing at a high level, and delivering meaningful results.
• INTEGRITY—We are honest and professional, knowing that our actions impact the lives and experiences of
  colleagues, communities, and the people we are entrusted to help.
• INCLUSIVITY—We embrace a culture of empathy and diverse ideas and experiences, creating an environment where unique perspectives are valued.

Who we are is determined by every interaction. The way we communicate, listen, and collaborate to uncover a solution is as important as the solution itself. We are driven by the sort of partnership, innovation, and determination that values all viewpoints and experiences. Everything we do—and how we do it—reflects our Purpose: To Excel in the Moments That Matter.

And we truly believe that our best work is achieved when We Succeed, Together.