Solutions Center

Risk Control resources

Solutions Center offers various channels to help our clients obtain Risk Control resources:

• Access to experienced PMA Risk Control consultants through our convenient, online forum where you can ask safety, compliance and other risk control questions and receive a response within 24 business hours. Our consultants provide expertise in technical areas—industrial hygiene, ergonomics, property, transportation— and industry-specific topics (manufacturing, healthcare, food, education, construction, public entities and other specialty businesses).
• PMA Online resources: Online media catalogs, Organizational and Safety Solutions technical bulletins, Comprehensive Loss Management Inc. online streaming digital videos, Organizational Safety Institute web-based training, state safety committee certification guidance.

Tri-annual touchpoints

Solutions Center clients are contacted by PMA Risk Control professionals three times annually:

Initial contact: When you place your insurance coverage with PMA (and at renewal), we will provide you with an introduction to PMA resources, including Websource, our online portal of safety and risk management resources. We will also review your past loss experience and discuss your risk control needs.

Second contact: Mid-year, we check in with you to see if any problematic trends have developed. If so, we offer problem-resolution resources such as recommended technical bulletins, training, or other support materials. A visit to your facility by a PMA Risk Control consultant can be arranged.

Third contact: Approximately nine months after policy inception, we review your trends, reporting issues and concerns, and offer resources for solutions.

Risk management support

Solutions Center clients are connected to PMA Risk Control Services with risk management support. Our goal is to help reduce your claims by identifying loss trends and increasing awareness of loss exposures.