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Case Studies

Monmouth County, NJ A passion for transforming their workers’ compensation program resulted in sustainable success with better morale, safer workplaces and healthier, engaged ...
VADA Group Self Insurance Association Case Study The Challenge Five years ago, Don Hall, VADA President and VADA GSIA Administrator, and Michael Allen, VADA GSIA General Manager, had a vision for transforming ...
Massachusetts Port Authority Case Study The Challenge Restructuring Massport's workers' compensation program was a decade-long process—realigning departments, streamlining processes, and operating more ...
Clayton County Water Authority Clayton County Water Authority (CCWA), located in Morrow, Georgia just 15 miles south of Atlanta, provides quality water, sewer, and stormwater services to 75,000 ...
Palm Bay City Florida Case Study   When Palm Bay City went self-insured in 2015, the City Council challenged the Palm Bay City Attorney's Office to improve the in-house program and save the ...
Lee County Florida Case Study As a self-insured public entity, Lee County, Florida works with a third-party administrator for its claims handling and risk control services. In 2011, the County ...
Metropolitan Water Reclamation District of Greater Chicago (MWRD) Case Study The Challenge The MWRD faces two distinct operational challenges in that its facilities are heavy industrial environments and its workforce is aging. Through ...
Hampton Roads Transit Case Study   The Challenge Over the last four years (2011-2015), Hampton Roads Transit (HRT) has committed extraordinary time and resources to creating a safer work ...
City of Decatur Case Study The City of Decatur, Georgia, is located in DeKalb County and situated just nine miles outside of Atlanta, the state’s capital city. Founded in 1823, and named ...
City of Concord Case Study Home to just over 79,000 residents, Concord is the largest city in Cabarrus County, North Carolina. The 60-square-mile city is operated by more than 900 full-time ...

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