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Client Success Stories


Villanova University

PARTNERSHIP RESULTS

  • Campus-wide walkway, curb & sidewalk beautification & safety project helped reduce slip/fall incidents
  • Launched orientation & annual training for slip/fall & strain prevention in loss-leading departments
  • 51% reduction in slip/fall frequency (loss leader)
  • 33% reduction in total claim frequency rate
  • Nearly $1 million in medical bill savings
  • 90% average PPN utilization rate

City of Concord

PARTNERSHIP RESULTS

  • 77% takeover claim closure rate
  • 30% reduction in lost-time claim frequency
  • Return-to-Work initiatives reducing duration of claims/aiding injured employee recovery
  • Online RMIS (PMA Cinch®) offers daily claims status and trending data in more than 20 customizable reports

Goya Foods

PARTNERSHIP RESULTS

  • 20+ year workers’ compensation, general liability, commercial auto & risk management partnership
  • 25% decrease in frequency & 26% drop in severity of workers' comp claims
  • Auto claims frequency down 25%, severity down 23%
  • Medical bill savings of $1.8 million

Clayton County Water Authority

PARTNERSHIP RESULTS

  • 99% of new claims are medical only without lost work time
  • 92% of injured employees receive care from a provider within PMA's Preferred Provider Network (PPN)
  • High PPN utilization combined with PMA’s Medical Bill Review program has saved CCWA more than $280,000 on medical bills
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