Saint Peter's Healthcare System Case Study


Holistic approach to employee safety and health engages staff, reduces accident frequency & severity, and lowers total cost of risk

The Challenge

Integral to the ministry of Saint Peter's Healthcare System is the safety and health of its employees. That is why SPHS employee health, risk management, safety, and HR specialists meet monthly with PMA risk and claims professionals. Together, they create, deploy, and monitor various safe patient handling, workplace violence, and slip/trip/fall initiatives to ensure safe work environments. The team also turns accidents into learning opportunities and develops targeted training programs aimed at prevention. The results have meant fewer, less severe employee injuries and a rekindled focus on the principle that started Saint Peter's in 1907—health and wellness for all.

Partnership Results


  • $1.9 million in medical bill savings
  • $235,000 in pharmacy savings
  • 88% closure rate on lost-time claims
  • Over 85% of all lost-time injuries have total incurred costs < $10,000
  • Average cost of a medical-only claim is just $81

Saint Peter's Healthcare System says...

"Our priority is ensuring our employees' safety and keeping them healthy. Working together with our PMA team, we are effectively managing workers' compensation claims, implementing best practices, and greatly reducing employee injuries. The positive results of our collaboration are contributing to our employees' safety every day."
Linda Vance, RN, BSN, COHN-S/CM
Manager, Employee Health Services
Saint Peter's Healthcare System

"In a world of big data and analytics, PMA helps us sort through our data to identify problem areas. We can now use the information more wisely and focus on preventive measures. Our program has changed dramatically and now encompasses a more proactive approach."
Jorge Malave, Jr., ARM, RPLU
Insurance Coordinator
Saint Peter's Healthcare System

St. Peters Teddy Award 2021

About Saint Peter's Healthcare System

Saint Peter’s Healthcare System Inc., parent company of the Saint Peter’s healthcare delivery system, is comprised of Saint Peter’s University Hospital, a 478-bed acute-care teaching hospital; Saint Peter’s Foundation, the fundraising arm of the hospital, and Saint Peter’s Health and Management Services Corp., which oversees the system’s outpatient facilities including the CARES Surgicenter and the New Brunswick Cardiac Cath Lab. Saint Peter’s is sponsored by the Roman Catholic Diocese of Metuchen.

About PMA Companies

PMA Companies (PMA) is a trusted leader and recognized expert in commercial risk management insurance solutions and services. PMA specializes in workers’ compensation, commercial auto, general liability, and commercial package & umbrella coverages as well as offering claims administration and risk management services. PMA Companies is part of Old Republic International, a Fortune 500 company (NYSE: ORI). ORGIG.COM

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