Blog

TPA/Carrier Claims Culture Impacts Client Outcomes It is widely understood that the performance of a TPA/carrier’s claims staff impacts the success of a workers’ compensation program. When evaluating if a claims ...

Michael MacAulay, Senior Vice President, PMA Management Corp. 01/24/22

7 Ways Data Analytics Can Improve Your Workers’ Compensation Program Risk managers are increasingly required to see around all corners of their workers’ compensation programs. That’s why many partner with insurers or third-party ...

Lisa Romeu, Vice President - Claims Client Service 12/20/21

COVID-19 Next Steps: Bringing Employees Back to the Workplace For some time now, businesses have adjusted their work environments so that the operations in their facilities could continue during the COVID-19 pandemic. ...

PMA Companies 06/24/21

Balancing the Importance of Data & Metrics While Avoiding Analysis Paralysis We are all familiar with the terms “data is king”, “big data”, “dashboards”, and “what gets measured, gets done”. In recent years, data and metrics have entered ...

Irina Simpson, Vice President of Field Claims Operations, PMAMC 01/12/21

PMA Perspectives - Captives PMA Companies launched this series in order to provide straightforward information about the implications of COVID-19 and how PMA Companies is responding. Each ...

PMA Companies 10/21/20

PMA Perspectives - COVID-19 & Workers' Compensation Claims Management PMA Companies launched this series in order to provide straightforward information about the implications of COVID-19 and how PMA Companies is responding. Each ...

PMA Companies 09/08/20

PMA Perspectives - Delivery of Client Services PMA Companies launched this series in order to provide straightforward information about the implications of COVID-19 and how PMA Companies is responding. Each ...

PMA Companies 07/01/20

PMA Perspectives - A Focus on Healthcare Facilities PMA Companies launched this series in order to provide straightforward information about the implications of COVID-19 and how PMA Companies is responding. Each ...

PMA Companies 05/26/20

Winter Storm Management: Is Your Business Prepared? As a public entity, it’s important to ensure that you have a plan in place for winter storms. Not only can winter bring inclement weather, but it can also bring ...

Ken Child, Risk Control Supervisor 12/19/19

Matching Predictive Analytics with Human Intelligence Predictive analytic tools allow insurance companies to utilize historical claims data to proactively mitigate exposures and claim outcomes. Models can identify ...

Ray DiCello, Senior Vice President & Chief Claims Officer 10/17/19