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Employee Advocacy Approach to Workers’ Compensation The workers’ compensation industry continues to shift to an employee advocacy-based model for claims, disability and nurse case management. That’s good news, as ...
TPA/Carrier Claims Culture Impacts Client Outcomes It is widely understood that the performance of a TPA/carrier’s claims staff impacts the success of a workers’ compensation program. When evaluating if a claims ...
7 Ways Data Analytics Can Improve Your Workers’ Compensation Program Risk managers are increasingly required to see around all corners of their workers’ compensation programs. That’s why many partner with insurers or third-party ...
COVID-19 Next Steps: Bringing Employees Back to the Workplace For some time now, businesses have adjusted their work environments so that the operations in their facilities could continue during the COVID-19 pandemic. ...
Balancing the Importance of Data & Metrics While Avoiding Analysis Paralysis We are all familiar with the terms “data is king”, “big data”, “dashboards”, and “what gets measured, gets done”. In recent years, data and metrics have entered ...
PMA Perspectives - COVID-19 & Workers' Compensation Claims Management PMA Companies launched this series in order to provide straightforward information about the implications of COVID-19 and how PMA Companies is responding. Each ...
PMA Perspectives - Delivery of Client Services PMA Companies launched this series in order to provide straightforward information about the implications of COVID-19 and how PMA Companies is responding. Each ...
Key Cost Drivers in Lost-Time Workers' Compensation Claims According to NCCI, workers’ compensation benefits cost U.S employers billions of dollars annually. Seven states account for 50% of all workers’ compensation spend ...

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